Contact Us

GlobalWebPay is dedicated to providing high levels of customer services. If you have any questions you can first try to answer them using the Help and FAQ section in this website.

If this does not resolve your query, then please contact the GlobalWebPay Customer Support team, whose office hours are 09:00 to 17:00 GMT Monday to Friday.

When you contact the Support team directly please have the following information readily available in addition to your full name:

• Your account number
• Your email address
• The details of your enquiry

The best way of contacting the Customer Support team is by sending an email to support@globalwebpay.com.

Email support is also normally available outside office hours, including weekends

Alternatively you can submit a question using the form below: