If both you and the recipient have a bank account, GlobalWebPay is meant for you.

Service benefits
 

• Fees from just £1 for local currency payouts
• Fees from just £4.75 for SWIFT payouts
• Better foreign exchange rates than most high street banks
• No hidden fees - such as correspondent or recipient fees for local payouts

For a local currency payout it costs from just £1 to make a transfer using GlobalWebPay to 202 countries worldwide. We charge from just £4.75 for all SWIFT payouts e.g. USD, EUR or GBP payments.
NB. SWIFT payouts are subject to the recipient bank charging a correspondent/recipient fee, which they deduct from the recipient’s account.

We offer better foreign exchange rates than most high street banks and when we you accept a quote for an amount of currency, that is what we send. Unlike some other suppliers, we don’t ask you for a “rate deposit” fee or “buffer” to cover their risk of rate movements.

For all local currency payouts, what we send is what the recipient gets. There are no hidden foreign exchange, recipient or withdrawal fees. However, all SWIFT payouts may be subject to the recipient being charged by their bank for a correspondent / recipient fee. This is outside of our control unfortunately and is a feature of the international banking environment.

GlobalWebPay charges you a flat fee per transaction regardless of how much you send.

The security of customer money is very important to GlobalWebPay. Your money never leaves the banking system and is transferred using only the largest and most established banks in each territory. Global Web Pay Limited is registered with the FCA as a Small Payment Institution (FCA reference number 547751) under the Payment Service Regulations, 2009.

Funds you transfer to us are kept briefly in banks and/or with our payment outsourcing partners such as WorldPay AP or Earthport Plc. Once payment is received it is converted and paid out very quickly to the local bank in the destination country so does not sit around in GlobalWebPay's bank accounts for more than it takes us to process the order.

GlobalWebPay outsources its banking payments to its payment partners such as banks and payment providers who run a network of bank accounts around the world and process millions of customer’s transactions each month. Where we use bank accounts owned in a partner’s name, the payment to your beneficiary will show “Partner name – e.g. WorldPay AP” as the sender on your bank statement.

GlobalWebPay is available to anyone over the age of 18 who has a bank account in one of our supported territories – currently only the UK. Simply register for your easy access, secure GlobalWebPay account today, and you could be making your first low cost, next day international payment within minutes.

No formal documentation is required to make your first GlobalWebPay transactions if your identity is verified via our automated checks that take place in the background against publicly available databases such as the UK Electoral Roll etc. If you register with the correct name, date of birth and address details you should be verified immediately and be able to make payments immediately. We may also request documentation if your first payment is over £2,000.

However, if you are not automatically verified, you will just need to send us in scanned copies of two documents such as a passport or photo UK driving licence together with a recent bank statement or utility bill. Due to the legislation regarding the proceeds of crime, money laundering, and terrorist financing, we must verify the identity of all of our customers. This regulation greatly increases the security and reliability of all money transfer transactions and helps us to protect all our client's interests.

We will need clear, readable copies of the two required documents, which you can email to us. They must be complete scanned or smartphone photographs of the documents, showing all the page and all edges. Please do not send us photocopies in the post.

It can take no more than 10 minutes to sign up for your GlobalWebPay account, set up a payee and make your first payment. You can store payee details so that in future you will quickly be able to make additional payments to them.

1. You register online with GlobalWebPay
2. You set up payment instruction(s) on the GlobalWebPay site
3. You provide us with the money you wish to send
4. We then make the payment(s) on your behalf to your chosen recipient
5. Funds are typically received by the recipient within 3 working days but often the next working day

Currently we only allow UK residents to send money and we only allow GBP into our UK collection account(s). We have plans to expand our coverage to other European countries and we will keep customers informed on this website.

You can click here to see.

Payment methods vary depending on country. From the UK will be able to use one or more of the following payment methods
 

• UK Faster Payments bank internet transfers sent before 17:00 with the correct GWP reference should normally reflect the same day otherwise next day
• Debit card (instant funds your transfer)

We do not accept cash over the counter at a bank branch or a cheque and will not process orders funded in this way. GlobalWebPay will provide you with the appropriate bank details and a unique reference number required when making instant and local bank transfers,

It is a bank to bank transfer. You provide GlobalWebPay with the money you wish to send, using a debit card or bank transfer. Once we have received the funds, we make a bank transfer on your instruction to the recipient using the most appropriate GlobalWebPay account.

This will depend on the country you are sending to and when we receive your funds. Once your payment status changes to PAYOUT COMPLETED the recipient should typically receive the money the next business day. In some countries, payments can be received same business day, e.g. if a EURO, PLN, DKK, HUF or SEK payment changes to PAYOUT COMPLETED during the morning, the recipient should normally receive payment the same business day. PKR payments are normally delivered within 2 hours during normal business hours (09:00 to 17:00) - faster if to an HBL account.

However, in some instances payments can take up to 3 working business days. This will vary due to both UK and local bank holidays. Transfers could take longer due to any of the following three factors: deposit method, bank cut off times and clearing cycles of recipient banks.

Deposit Method
 

• Local bank transfer
  • UK Faster Payments bank internet transfers sent before 17:00 will reflect in your account balance that business day or next business day if not. If sent after 17:00 then they will reflect next business day
  • BACS can be up to 3 business days - we don't recommend this method as orders can expire before funds are received.
• Debit card is reflected instantly once authorisation is confirmed.

Bank Cut Off Times
 

• Payments we receive before 12:00 GMT we aim to process that same business day or next business day if not
• Payments we receive after 12:00 GMT will be usually processed the next business day

Recipient Bank Clearing Times
 

• Banks should reflect transfers the same business day they receive them
• However, in some cases banks will reflect transfers next day
• Times are affected by local bank holidays in the recipient's country

You can log into your GlobalWebPay account and check the status of your order. There are several possible statuses:
 

• Open – Order open, payments can be added.
• Pending – Order has been checked out.
• Complete – Order is complete, payments have been paid out.
• Deleted – Order (and the payments within) has been deleted.
• Unpaid – Order has been cancelled and can now be checked out again.
• Funded – Awaiting payout at GlobalWebPay
• Expired – Payments within the order have expired

You can also log into your GlobalWebPay account and check the status of any single payment. There are several possible statuses:
 

• New – Payment has been entered but is not checked out or funded
• Deleted – Payment has been deleted.
• Awaiting Funding – Payment is checked out but funds haven’t yet been received
• Awaiting Payout – Funding received and payment is in the next batch awaiting payout
• Complete – Payment is with GlobalWebPay's bank on its way to or with the recipient
• Payout Confirmed – Recipient has acknowledged receipt of payment by the recipient
• Expired – Payment has expired as funds have not been received in the required time (typically within 4 hours of the original order being created).
• Payment reversed – Payment is in error and has been rejected before being sent
• Payment returned – Payment has been returned by the recipient’s bank

You can provide GlobalWebPay with the money you wish to send in your chosen currency and we will convert it to the recipient’s account in that chosen currency. This is known as foreign exchange.

Before you make a payment, we provide you with a table showing:
 

• The amount of currency you are sending
• How much currency the recipient expects to receive
• The foreign exchange rate you will receive
• The transaction fees you will be charged

You can use the cost calculator tool to help you to work out how much you need to send and how much will arrive.

If you are funding the payment using a bank transfer (rather than a debit card) it is crucial that you send the required funds to GlobalWebPay – as per the payment instructions – there and then. Any delay may mean the foreign exchange rate cannot be guaranteed. Your rate is a quote that lasts for up to 3 days from order to receipt of funds – after that we may register the payment as “Expired”, since exchange rates can change quite significantly day to day. In this case you will need to review the payment in your GlobalWebPay account and then re-order the payment at the then active exchange rate.

Foreign exchange rate is the equivalent of one currency when converted into another currency.
Foreign exchange is any flat fee charged by a provider to convert money from one currency to another
Foreign exchange spread is the margin that providers apply either side of the foreign exchange rate they receive. They do this to protect themselves from fluctuations in foreign exchange rate when converting money from one currency to another on behalf of their customers.

Expensive recipient fees are generally charged on international transfers where the recipient bank has to convert the money into their domestic currency. To ensure this does not happen, GlobalWebPay converts the money into the domestic currency first, and then sends it onwards to the recipient bank. Consequently, no recipient fees should be charged for local currency payments, unless the recipient's bank account fee structure charges for local payments.

The recipient (person you are sending money to) will need a bank account in the destination country. You need a bank account in the country you wish to send money from.

GlobalWebPay delivery times are calculated using working days. As bank and religious holidays are not working days, then payments will be processed the following working day. Payments will be effected by bank and religious holidays in both the senders and recipients respective countries.

There are two typical reasons for a payment order not being completed successfully:

1. If you funded the transaction via a bank transfer, then the funding required to complete the payment hasn’t yet arrived at GlobalWebPay’s bank account. Non-arrival may be down to a number of reasons:
 

• You left it a while before sending the money from your internet banking – or indeed may possibly have forgotten to send it
• Your bank hasn’t sent funds onto GlobalWebPay promptly
• You omitted the required reference into the payment reference field – and hence we cannot identify the payment
• You entered the wrong funding account details for GlobalWebPay’s bank account (e.g. account name or number)
• There has been a weekend and/or a bank holiday in between. For example, if you make an internet payment on a Friday night before a Monday Bank Holiday, your Bank may not send the payment until the following Tuesday and it may not reach GlobalWebPay until the next Friday.

You can check on the reason by logging into your GlobalWebPay account and checking the status of the order. If it is showing as “Pending” and it is over 3 business days since you sent the funds, then please send an email to support@globalwebpay.com to raise the issue. Your email should include all the relevant payment information, including your account name, any payment reference, the amount & date sent as well as the bank used. This information will make it much easier for GlobalWebPay’s Customer Support to check their systems for this payment.

2. Your funding has been received and the payment may have left GlobalWebPay, but the recipient may not yet have received it.
 

• The account number or name you provided may not match that of the intended recipient* – in which case the overseas bank may return the payment or just be holding on to it
• The recipient may have received it in their bank account, but not recognise it. They may expect to see your name as payee – but see a payment coming from “WorldPay AP” which they don’t recognise – in which case do ask your beneficiary to double-check their account
• The recipient’s bank may be holding onto the payment for some reason

You can check on the reason by logging into your GlobalWebPay account and checking the status of the order. If it is showing as “Complete” and it is over 3 business days since the payment was sent, then please send an email to support@globalwebpay.com to raise the issue. Your email should include all the relevant payment information, including your account name, any payment reference, the amount & date sent as well as the bank used. This information will make it much easier for GlobalWebPay’s Customer Support to check their systems for this payment.

* To avoid the possibility of payments being returned by an overseas bank, you do need to enter the exact bank “account name” as provided to you by the recipient – for example if the account is in the name of “Herr Friedrich Smit”, then this should be entered when you set up the recipient - it should not be entered as “F Smit”. The degree of bank account name checking does vary from country to country, but in many countries (e.g. Germany, Netherlands) the rule is strictly applied.

Your account limits are linked to your account level. You can make unlimited payments up to and not exceeding the total monthly value of your account. To find out your account level, please view your account profile for more details.
 

To obtain a Standard Account log in and navigate to your profile page. Click on the upgrade option and follow the on screen instructions. Please note that you may need to provide additional documentation to obtain a Standard Account – you can do this by emailing them to support@globalwebpay.com or sending them via post.

You can upgrade your account at activation or at any time thereafter.

You can make large single payments using GlobalWebPay if, for example, you wish to buy a property abroad. Please contact us for more details (support@globalwebpay.com) and we will offer you a competitive foreign exchange rate quote. Our compliance team will require additional information about the nature of the payment.

Your default currency is linked to your country of residence and will determine the bank details we provide you.

Canadian transit numbers are regulated by the Canadian Payments Association. A number has the following form:

XXXXX-YYY

where XXXXX is a Branch Number, and YYY is an Institution Number. As a general rule, Bank institution numbers start with 0, 2, 3, or 6, Credit Union and Caisse Populaire institution numbers start with 8, and Trust Company institution numbers with 5.

Some typical Institutions are:

• XXXXX-001 Bank of Montreal
• XXXXX-002 Bank of Nova Scotia
• XXXXX-003 Royal Bank of Canada
• XXXXX-004 Toronto-Dominion Bank
• XXXXX-006 National Bank of Canada
• XXXXX-010 Canadian Imperial Bank of Commerce (includes President's Choice Financial)
• XXXXX-016 HSBC Canada
• XXXXX-030 Canadian Western Bank
• XXXXX-039 Laurentian Bank of Canada

1. Can I use GlobalWebPay for business transfers?

GlobalWebPay’s service is designed for sending money to family and friends — unfortunately we are unable to provide transfers to businesses or charities.

2. What is the maximum amount I can send?

The maximum limit per transfer is PKR 500,000 (Pakistani Rupee)

3. Can I send a larger payment?

Yes, you can send larger payments, however this is only possible via the SWIFT payment network in either USD or EUR currency. Please contact us for more information.

4. What is GlobalWebPay’s relationship with HBL (Habib Bank Limited)?

GlobalWebPay works with HBL, the largest bank in Pakistan, to make fast collection of cash from any HBL branch or bank deposits to an HBL account or to the majority of banks in Pakistan.

5. Is the receiver required to be an account holder?

No, the receiver can even collect cash from any branch of HBL in Pakistan.

6. Is the receiver required to hold a bank account with HBL?

No, the receiver can have a bank account with any bank in Pakistan shown in the list below.

7. How long will it take for funds to arrive with the beneficiary?

Using our trusted partner bank HBL, GlobalWebPay allows instant deposits to most banks in Pakistan*, 24/7/365.

1. What’s the SARB (South African Reserve Bank) reporting mandate form?

The first time your recipient money each year, they’ll need to complete a SARB (South African Reserve Bank) reporting mandate form. It’s required to be renewed annually.

2. Why is the reporting mandate form required?

The South African Reserve Bank requires the recipient of funds in South Africa to sign a reporting mandate confirming the details and nature of the funds received from overseas. This only takes a minute to complete and once completed there is no need to call your bank to receive funds, which will be delivered without further action required.

3. When does the recipient get the mandate form?

Your recipient will get an email from Exchange4free, who are our partner in South Africa. The email will contain a link to the form online. If your recipient does not receive this email, they can call Exchange4Free at 011-453-7818 or email reporting@exchange4free.co.za. Once the mandate form is signed and processed, money will be deposited into your recipient’s account by the next working day.

4. What is GlobalWebPay’s relationship with Exchange4Free?

GlobalWebPay works with Exchange4Free, using their local payment network in South Africa, to make fast local ZAR bank deposits to any South African bank account.

5. How long will it take for funds to arrive with the beneficiary?

Payments should be received by the next working day once a mandate is in place

6. Are there any recipient fees taken?

No, the exact amount you send in ZAR will arrive in the beneficiary account

7. Can I send a larger payment?

Yes, you can send larger payments, please contact our support team if you need help increasing your sending limits.

Swedish bank account number formats

Sweden has two types of bank account numbers:

Type I: eleven digits, which already includes the four-digit bank sorting code (clearingnummer), six digit account number, and a check digit. Please remove the first four digits and enter the remaining seven digits in the account number field. Enter the four digits clearingnummer in the bank code/clearingnummer field.

Type II: nine digits, which does not include the four-digit bank sorting code (clearingnummer); for type II account numbers, bank sorting code (clearingnummer) must be provided in the recipient details in order for the payment to be processed. Enter the full nine digits in the account number field, find out the clearingnummer and enter this into the bank code/clearingnummer field.

If you need the bank sorting code (clearingnummer) and do not have it, it must be obtained from the beneficiary. There is no online database to determine the bank sorting code (clearingnummer).

The following is a list of clearingnummer ranges for the different Swedish banks. You can check the clearingnummer you have against the recipient’s bank name to check it is in the correct range.
 

We send money to the USA using a local internal payment method – the ACH network. Money is sent from funds we maintain in a US bank account to the beneficiary’s US bank account using the internal domestic ACH network – similar to the UK BACS system.

In order to set up a successful payment for the US you will need to provide the bank account ABA Routing Numbers for an ACH transfer – not a wire transfer (wire transfers are used for international payments from abroad – e.g. SWIFT – or fast internal payments – similar to the UK CHAPS service).

For larger US banks

As an example, the Bank of America quote on their website ABA Routing Numbers for all their branches (https://www.bankofamerica.com/deposits/resources/faq-routing-numbers.go). All branches share the same ABA Wire Transfer number but have unique ABA numbers by state – e.g. for branches in the Washington DC, then they show as:
 

Bank of America ABA Routing Number:
 

For smaller US banks

Many US banks don’t have correspondent bank links for foreign payments, so when US residents believe you are sending money from abroad, they often quote a route using an intermediate, larger bank and its ABA Routing Number. This will not work with our ACH service. You will need the ABA Routing Number of the target bank for the account you are paying into.

An example, here is the advice given by the bank to send money to an account with the City and Police FCU in Florida:
 

“Here is the sequence you need to follow to send the money:

First, the money is sent to: Southeast Corporate Federal Credit Union, in Tallahassee, FL with an ABA Routing number 263189069

Second, the money is then sent to the City and Police Federal Credit Union, Routing number 263079289”

The right ABA Routing Number to put into GlobalWebPay’s recipient details in this example would be the FCU’s one – 263079289.